Frequently Asked Questions

The nutrition panel and any allergens for each of our products can be found on its product page on the tab named "Nutriton & Allergens."

Yes! We love using as many Montana-grown ingredients as we can. Montana-grown, organic, gluten-free oats are the key ingredient of our waffle mix products.

Absolutely. We pride ourselves on producing top-14 allergen-free products for those with challenging dietary restrictions, as well as sensitivities, and preferences.

Organic, certified gluten-free oats are the key ingredient in our products. While oats are naturally gluten free, they are still tested to ensure gluten content below 10 parts per million, or PPM. The standard for gluten-free labeling is 20 PPM.

Our other ingredients are also regularly tested to ensure they are below 20 PPM in gluten. After the ingredients are combined into our finished products, we have those regularly tested to ensure they fall below 20 PPM as well.

All these ingredients together are blended, milled, packaged, and cooked in facilities that are free from gluten and the other top 14 allergens, with procedures that ensure safety for those sensitive to gluten and the other top 14 allergens.

Phew, that was a lot, but clearly you can tell how important allergen-free product safety is to us here at Unwaffle.

Yes! Our oats are grown using a stringent method called "Purity Protocol," which was developed by our partners at Montana Gluten Free, in Belgrade, MT. This protocol is designed to ensure the oats stay naturally gluten-free, and in addition, it ensures stringent testing for glyphosate (the pesticide commonly known as RoundUp). By this protocol, none of the oats grown for our products are ever treated with glyphosate. Because neighboring farms may use these products, every batch of oats used in our products are tested to ensure they contain below 50 parts per BILLION (with a B) of glyphosate. For reference, the FDA standard is 310 parts per MILLION (yes, with an M).

We care deeply about health, both personal and environmental. As such, we set exceedingly high standards for product purity and quality, and so do our ingredient providers.

Toaster Waffles

Store in the freezer for several months, or in the fridge for multiple weeks. These waffles are also fine to be outside of the fridge for multiple days, making them great for backpacking, camping, cycling, and other fridge-free activities.

Mixes

The mix pouches can be stored at ambient room temperature indefinitely. We recommend you keep them in a dry and cool place if possible.

Toaster Waffles

Heat on low setting for 1-2 cycles until crispy and warm, or enjoy cold or at room temperature, straight out of the package. These waffles are 100% good to go at room temperature.

Your order number can be found in the confirmation email you received after you placed your order. If you can't locate it there, or never got an email, reach out to us at team@eatunwaffle.com.

Due to their perishable nature, we cannot accept returns of most of our food products. If you are unsatisfied with your order and woud like a refund, reach out to us at team@eatunwaffle.com

Once your order has shipped, you'll get an order shipment confirmation email that will contain your tracking information. If that email doesn't arrive, check your spam or promotions folder. If it's not there, reach out to us at team@eatunwaffle.com and we'll get to the bottom of it!

Uh oh! That's no good. Please contact us at team@eatunwaffle.com and we'll get it all sorted out.

All information relating to changes to your subscription can be found in your customer portal that was created after you placed your subscription order.